We encourage all our customers to inspect their order on arrival to ensure everything has arrived in good condition.

Returned goods must be in original condition, in the original packaging with the original receipt. We do NOT accept returns or exchanges on face masks. Buy One Get One (BOGO) discount will be void upon returns. Returns will be refunded using original payment method. Shipping charges will not be refunded. Please allow up to 2 weeks for returns to be processed and refund to be issued.

Please ship your return to the following address:

Returns using USPS

Pax Philomena C/O Customer Service

PO Box 9980

Phoenix, AZ 85068-9980

 

Returns using FedEx or UPS 

Pax Philomena C/O Customer Service

9635 North 7th Street #9980

Phoenix, AZ 85020

 

For Exchanges: please contact us with details of your exchange request at info@paxphilomena.com.

For Returns: We will gladly accept returns and exchanges within 21 days of original purchase date.  If we receive a return after 21 days from the original purchase date, we will offer store credit equivalent to the value of the original purchase, but no refund will be granted.  If we receive a return after 30 days from the original purchase date, we will not be able to offer any refund or store credit.  For any questions regarding this policy, please contact us at info@paxphilomena.com.